Application Support

Our range of services is all about supporting Organisations to achieve business transformation and exponential value for their IT investments.application-support

Evolving consumer demand and competitive pressures have put pressure on businesses margins. They are faced with the paradox of how to improve existing service standards and at the same time reduce application maintenance and Management costs. Cinntra’s ?Application Support for Oracle E-Business Suite? offers an array of flexible support plans and innovative pricing options to sustain and optimize Oracle E-business Suite Environments.

Cinntra’s Application support model aligned with the best IT practices for production support & maintenance. It addresses the needs of such businesses by consolidating, standardizing and optimizing the IT services for continual Improvement and eliminating operational redundancies.

Organization need to continuously find new ways to increase operational efficiency, service availability and responsiveness while reducing costs. They have to reduce operational overheads while retaining control on strategic aspects, and ensure more predictability in IT spend, flexibility of resources and scalability in better times.

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Cinntra's model comprehensively addresses business challenges. Our solution offers:

  • Flexibility: Ability to decide the quantity of work and pay accordingly
  • Reduced Risk: access to an experienced support team with a depth and breadth of Oracle knowledge when you need them
  • Scalability: Ability to ramp up / down capacity in a short time based on business needs
  • Reduced Cost: a pricing model tailored to our customers? unique requirements, with no wasted downtime resource costs
  • Improved Operational Excellence: Standardized set of tools / processes and committed Service Level Agreements

Cinntra's Application Support Model

  • End to End Application Support Services
  • Flexible support options like dedicated support, shared support, block hours support etc.
  • Flexible pricing options based on support model
  • Committed Service Levels with guaranteed year-on-year improvements